Terms of service

Terms of Service

Effective Date: June 28, 2024

Welcome to HolliJolly. These Terms of Service ("Terms") govern your access to and use of our website, products, and services available through www.hollijolly.com (the "Site").

By accessing our Site, creating an account, or placing an order, you agree to be bound by these Terms of Service. If you do not agree with these Terms, please discontinue use of the Site.

1. Overview

This website is owned and operated by HolliJolly. Throughout these Terms, the words "we," "our," and "us" refer to HolliJolly™.

These Terms apply to all visitors, customers, merchants, vendors, and users of the Site.

2. Eligibility

By using this Site, you represent and warrant that you:

  • Are at least the age of majority in your jurisdiction; or

  • Have obtained permission from a parent or legal guardian to use this Site.

You agree to use this Site only for lawful purposes and in compliance with all applicable laws and regulations.

3. Acceptable Use

You agree not to:

  • Use the Site for fraudulent or unlawful purposes.

  • Violate any applicable laws or regulations.

  • Interfere with the security or operation of the Site.

  • Upload malicious software, viruses, or harmful code.

  • Attempt unauthorized access to our systems or customer information.

  • Copy, reproduce, distribute, or exploit any content without our prior written permission.

Violation of these Terms may result in suspension or permanent termination of access to our services.

4. Products & Availability

We strive to present accurate descriptions, specifications, pricing, and images of all products.

However:

  • Product colors may vary depending on your device or screen settings.

  • Product availability is subject to change without notice.

  • We reserve the right to discontinue or modify products at any time.

We do not guarantee that every product description or image will be completely error-free.

5. Orders & Payment

By placing an order, you agree that:

  • All information provided is accurate and complete.

  • You are authorized to use the selected payment method.

  • Payment must be received before an order is processed.

We reserve the right to:

  • Refuse or cancel any order at our sole discretion.

  • Limit quantities purchased per customer, household, or order.

  • Cancel orders suspected of fraud, abuse, or unauthorized activity.

If your order is canceled after payment has been received, you will be refunded in accordance with our refund policy.

6. Pricing

Prices are displayed in the applicable currency and may change without prior notice.

Despite our best efforts, pricing or typographical errors may occasionally occur. We reserve the right to correct such errors and cancel affected orders if necessary.

7. Shipping & Delivery

Shipping estimates are provided for convenience and are not guaranteed delivery dates.

Customers are responsible for ensuring that shipping information is accurate.

International customers may be responsible for customs duties, taxes, import fees, or other government charges imposed by their country.

Please refer to our Shipping Policy for complete details.

8. Third-Party Services

Our Site may include links, integrations, or services provided by third parties.

We do not control or endorse these third-party services and are not responsible for their content, security, or privacy practices.

Your use of third-party services is entirely at your own risk.

9. User Content

If you submit reviews, testimonials, photographs, comments, suggestions, or other content to HolliJolly™, you grant us a worldwide, royalty-free, perpetual, and non-exclusive license to use, reproduce, publish, modify, and display such content for promotional and business purposes.

You represent that your submissions:

  • Are accurate;

  • Do not violate any law;

  • Do not infringe upon any intellectual property or privacy rights;

  • Do not contain unlawful, offensive, or harmful material.

10. Intellectual Property

All content available on this Site—including text, graphics, product images, logos, icons, videos, software, and design elements—is the exclusive property of HolliJolly™ or its licensors and is protected under applicable intellectual property laws.

No content may be copied, reproduced, distributed, or used without prior written consent.

11. Privacy

Your use of this Site is also governed by our Privacy Policy, which explains how we collect, use, and protect your personal information.

12. Disclaimer of Warranties

All products and services are provided "as is" and "as available."

To the fullest extent permitted by law, HolliJolly™ disclaims all warranties, whether express or implied, including warranties of merchantability, fitness for a particular purpose, and non-infringement.

We do not guarantee uninterrupted, secure, or error-free operation of the Site.

13. Limitation of Liability

To the fullest extent permitted by applicable law, HolliJolly™ shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising out of or relating to:

  • Your use of the Site;

  • Your inability to use the Site;

  • Product delays;

  • Data loss;

  • Technical failures;

  • Third-party services.

Our total liability shall never exceed the amount paid for the product giving rise to the claim.

14. Indemnification

You agree to defend, indemnify, and hold harmless HolliJolly, its owners, employees, affiliates, partners, and service providers from any claims, liabilities, damages, losses, expenses, or legal fees arising from:

  • Your violation of these Terms;

  • Your misuse of the Site;

  • Your violation of applicable laws;

  • Your infringement of another person's rights.

15. Severability

If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions shall remain in full force and effect.

16. Termination

We reserve the right to suspend or terminate your access to our Site without prior notice if we reasonably believe you have violated these Terms or engaged in unlawful or abusive conduct.

Termination does not affect any obligations or liabilities incurred before termination.

17. Entire Agreement

These Terms of Service, together with our Privacy Policy, Shipping Policy, Return & Refund Policy, and any additional policies posted on the Site, constitute the complete agreement between you and HolliJolly™ regarding your use of the Site.

18. Governing Law

These Terms shall be governed by and interpreted in accordance with the laws of [Insert State/Country], without regard to its conflict of law principles.

19. Changes to These Terms

We reserve the right to modify or update these Terms of Service at any time.

Any changes become effective immediately upon publication on this page. Continued use of the Site following any updates constitutes your acceptance of the revised Terms.

20. Contact Us

If you have any questions regarding these Terms of Service, please contact us:

Email: support@hollijolly.com

Website: www.hollijolly.com

Business Hours: Monday–Friday, 10:00 AM – 6:00 PM (IST)

Thank you for choosing HolliJolly. We appreciate your trust and look forward to serving you with thoughtfully selected products for babies and growing families.