Privacy policy

Privacy Policy

Effective Date: June 28, 2024

At HolliJolly, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit or make a purchase through www.hollijolly.com (the "Site").

By accessing or using our Site, you agree to the practices described in this Privacy Policy.

1. Information We Collect

A. Device Information

When you visit our Site, we automatically collect certain information about your device, including:

  • IP address

  • Browser type and version

  • Time zone

  • Cookies and similar tracking technologies

  • Pages viewed, referring websites, and browsing activity

  • Device identifiers and diagnostic information

This information helps us improve the performance, security, and functionality of our website.

B. Order Information

When you place or attempt to place an order, we collect information necessary to process your purchase, including:

  • Full name

  • Billing and shipping addresses

  • Email address

  • Phone number

  • Payment information (processed securely through our payment providers)

  • Order history and purchase details

We do not store your complete payment card information on our servers.

2. How We Use Your Information

We use the information we collect to:

  • Process, fulfill, and deliver your orders

  • Communicate order updates and confirmations

  • Provide customer service and support

  • Verify transactions and prevent fraud

  • Improve our products, services, and website experience

  • Personalize content and product recommendations

  • Send promotional emails, special offers, and marketing communications (only if you have opted in)

  • Comply with applicable legal and regulatory requirements

3. Sharing Your Information

We only share your personal information with trusted third-party service providers that help us operate our business, including:

  • Secure payment processors

  • Shipping and logistics partners

  • Website analytics providers (such as Google Analytics)

  • Email marketing platforms

  • Advertising and remarketing partners (where applicable)

We never sell or rent your personal information to third parties.

We may also disclose information when required by law, legal process, or when necessary to protect our rights, customers, or business.

4. Cookies & Targeted Advertising

Our Site uses cookies and similar technologies to enhance your browsing experience, analyze website traffic, remember your preferences, and deliver relevant advertising.

If you wish to opt out of personalized advertising, you may visit:

  • Facebook Ads Settings

  • Google Ads Settings

  • Digital Advertising Alliance (DAA) Opt-Out Tool

Please note that disabling cookies may affect certain features and functionality of our website.

5. Do Not Track

Some web browsers offer a "Do Not Track" ("DNT") setting. At this time, our Site does not respond differently to DNT browser signals because there is no consistent industry standard for compliance.

6. International Privacy Rights

If you reside in the European Union, United Kingdom, or another jurisdiction with applicable privacy laws, you may have the right to:

  • Access the personal information we hold about you

  • Correct inaccurate or incomplete information

  • Request deletion of your personal data

  • Restrict or object to certain processing activities

  • Withdraw consent where processing is based on consent

  • Request a copy of your data in a portable format

  • Lodge a complaint with your local data protection authority

Your information may be transferred to and processed in countries outside your country of residence, including the United States and Canada, where data protection laws may differ.

7. Data Retention

We retain your personal information only for as long as necessary to:

  • Fulfill your orders

  • Provide customer support

  • Maintain business records

  • Comply with legal, accounting, and tax obligations

  • Resolve disputes and enforce our agreements

When your information is no longer required, we will securely delete or anonymize it where reasonably possible.

8. Data Security

We implement appropriate administrative, technical, and physical safeguards designed to protect your personal information against unauthorized access, disclosure, alteration, or destruction.

While no method of internet transmission or electronic storage is completely secure, we continually work to maintain industry-standard security practices.

9. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our business practices, legal requirements, or operational needs.

Any updates will become effective immediately upon posting on this page. We encourage you to review this Privacy Policy regularly.

10. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or how your personal information is handled, please contact us:

Email: support@hollijolly.com

Website: www.hollijolly.com

Thank you for choosing HolliJolly.

Creating joyful moments for little ones, with care you can trust.