Shipping policy

Shipping Policy

Effective Date: June 28, 2025

Premium Products. Delivered with Care.

At HolliJolly, we understand how important it is for parents to receive their little one's essentials safely, securely, and on time. Our goal is to provide a smooth and reliable delivery experience from the moment your order is placed until it arrives at your doorstep.

We work with trusted fulfillment and shipping partners to ensure your products are carefully prepared, packaged, and delivered with the attention they deserve.

1. Shipping Costs

Shipping charges are calculated based on your delivery destination, order size, and shipping method selected at checkout.

To view your shipping cost:

  1. Add your desired products to your shopping cart.

  2. Proceed to checkout.

  3. Enter your delivery details.

  4. Your available shipping options and costs will be displayed before completing your purchase.

2. Worldwide Shipping

We proudly offer worldwide shipping, allowing families around the globe to access carefully selected baby essentials and products from HolliJolly.

Available shipping locations may vary depending on product availability and destination restrictions.

3. Order Processing & Delivery Times

Once your order is placed, our team carefully prepares your items for shipment.

Order Processing Time:
3–5 business days

Estimated Delivery Time:

Domestic Orders:
5–10 business days

International Orders:
7–15 business days

Please note that delivery times are estimates and may vary depending on:

  • Your location

  • Local courier performance

  • Customs clearance procedures

  • Weather conditions

  • Holidays or unexpected shipping delays

4. Order Tracking

Once your order has been shipped, you will receive a confirmation email containing tracking details whenever available.

You can use this information to monitor your shipment's progress until delivery.

5. Multiple Shipping Addresses

At this time, we are unable to ship a single order to multiple addresses.

If you would like products delivered to different locations, please place separate orders for each destination.

6. PO Boxes & Military Addresses

We support shipping to eligible PO Box addresses and APO/FPO military addresses where available.

Please ensure that your shipping information is complete and accurate to avoid delivery delays.

7. International Duties, Taxes & Customs

International orders may be shipped on a Delivered Duty Unpaid (DDU) basis.

Depending on your country, your order may be subject to:

  • Import duties

  • Customs fees

  • VAT or local taxes

  • Other government charges

Any additional fees imposed by your local customs authority are the responsibility of the customer.

We recommend checking with your local customs office for information regarding possible charges before placing an international order.

8. Delivery Issues & Shipping Support

We carefully package every order to help ensure your products arrive safely and in excellent condition.

If your package arrives damaged, delayed, or you experience any delivery-related issue, please contact our customer support team. We are committed to helping resolve concerns as quickly as possible.

Contact Us

If you have any questions regarding shipping, please reach out to us:

📧 Email: support@hollijolly.com
🌐 Website: www.hollijolly.com
🕒 Business Hours: Monday–Friday | 10:00 AM – 6:00 PM (IST)

Thank you for choosing HolliJolly —
Bringing comfort, joy, and thoughtful essentials to every little moment.